OUR TERMS OF SERVICE
LEGAL NOTICE
All notices from CLEVEROTEL to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to CLEVEROTEL shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to CLEVEROTEL five (5) days after the date sent.
COPYRIGHT NOTICE
All content appearing on this Web site is the property of CLEVEROTEL.
Copyright © 2023 CLEVEROTEL. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2023 CLEVEROTEL. All rights reserved.
TRADEMARKS
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by CLEVEROTEL. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of CLEVEROTEL or any third party, except as expressly granted herein.
TERMS OF USE
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Customers may cancel their contract only after completing a minimum of three months. Customers are required to provide a notice period of at least two months prior to canceling their service.If a customer receives any benefit during the service period, they will automatically be enrolled in a one-year contract. Any extra benefits received from the company must be returned if the customer decides to cancel the contract. CLEVEROTEL and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CLEVEROTEL believes that customer conduct violates applicable law or is harmful to the interests of CLEVEROTEL and its subsidiaries.
PRIVACY POLICY
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. CLEVEROTEL and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if CLEVEROTEL believes that customer conduct violates applicable law or is harmful to the interests of CLEVEROTEL and its subsidiaries.
SHIPPING AND DELIVERY
At this time, CLEVEROTEL ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, CLEVEROTEL ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
INTERNATIONAL
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. CLEVEROTEL is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
SALES TAX
CLEVEROTEL charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
WARRANTIES
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. CLEVEROTEL makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.
CLEVEROTEL SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL CLEVEROTEL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by CLEVEROTEL.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. CLEVEROTEL is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not CLEVEROTEL.
The inclusion of material on this server does not imply any endorsement by CLEVEROTEL, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although CLEVEROTEL tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
SAFE CUSTODY
CleveroTel customers can temporarily hold their service for a period of time, known as "safe custody." This allows customers to pause their service for convenience, and they will receive the same service once the hold period ends.
The safe custody period can be from a minimum of 1 month to a maximum of 3 months. To use this option, customers need to pay 25% of their monthly bill. During this time, the service will be suspended, and customers will not be able to use it. The safe custody fee will be deducted at the start of the hold period.
If customers wish to reactivate the service before the 3-month period ends, they can do so by emailing or calling customer service. After 3 months, the service will automatically resume.
SERVICE CANCELLATION
A customer may suspend the CleveroTel PBX service due to business closure or for other reasons. Compared to other providers, CleveroTel offers flexible and viable cancellation policies. All CleveroTel services come with a 3-month flexible minimum commitment.
If a customer wishes to cancel the service, they can do so by paying for the remaining months in the 3-month minimum period. For example, if the customer cancels in the second month, they must pay for one additional month to fulfill the 3-month commitment.
Some customers are on promotional contracts, which may be for a year. These customers have the flexibility to cancel by repaying any benefits they received from CleveroTel.
RETURN POLICY
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). CLEVEROTEL reserves the right to change its payment procedures at any time without prior notice to you.
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. CLEVEROTEL and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of CLEVEROTEL shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and CLEVEROTEL with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and CLEVEROTEL with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by CLEVEROTEL. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
CLEVEROTEL APP PRIVACY POLICY
TYPES OF DATA COLLECTED AND DEVICE PERMISSIONS
Among the types of Personal Data that CleveroTel collects, by itself or through third parties, there are: Usage Data; Contacts permission; Camera permission; Precise location permission (non-continuous); Microphone permission; Phone permission; Storage permission; geographic position; Data communicated while using the service; app information; device logs; device information.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using CleveroTel app.
Unless specified otherwise, all Data requested by CleveroTel app is mandatory and failure to provide this Data may make it impossible for CleveroTel to provide its services. Users who are uncertain about which Personal Data is mandatory are welcome to contact us at any time.
Depending on the User's specific device, CleveroTel may request certain permissions that allow it to access the User's device Data as described below:
- CAMERA PERMISSION: Used for accessing the camera or capturing images and video from the device.
- CONTACTS PERMISSION: Used for accessing contacts and profiles on the User's device, including the changing of entries.
- MICROPHONE PERMISSION: Used for accessing and recording microphone audio from the User's device.
- PHONE PERMISSION: Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.
- PRECISE LOCATION PERMISSION (NON-CONTINUOUS): Used for accessing the User's precise device location to allow users to share their location with other users. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for CleveroTel to derive the exact position of the User on a continuous basis.
- STORAGE PERMISSION: Used for accessing shared external storage, including the reading and adding of any items.
THE PURPOSE OF PROCESSING
The Data concerning the User is collected to allow the CleveroTel to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Device permissions for Personal Data access, Hosting and backend infrastructure, Infrastructure monitoring, Location-based interactions, Contacting the User, Registration and authentication and Managing contacts and sending messages.
SHARING AND DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
Any personal information that we collect (as identified in the "Personal Data We Collect" section) may be shared with business partners, contractors, vendors, and authorized third-party agents either with Your consent or for business or legal purposes and in accordance with applicable law to:
- Conduct analytics in order to improve the user experience of our Apps and Services;
- Provide support and technical services;
- Operate, deliver, improve and customise our Apps, and Services.
RETENTION TIME
We process Personal Data and store it for as long as required to fulfil for which the information was originally collected.
Therefore Personal Data that was collected for purposes related to the performance of a contract between the CleveroTel and the User shall be retained until such contract has been fully performed.
We may retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data will be deleted or anonymized.