What is a Cloud-Hosted PBX Solution?
When you mix business communications, mobility, and the cloud, one fantastic thing happens: borders disappear, barriers collapse, costs drop, and productivity rises. It’s happening today at businesses around the globe through the power of cloud communications. If this sounds like the type of business you want, it’s time to move your voice, collaboration, and client service to the cloud.
Cloud Hosted PBX: What’s It?
Cloud PBX. IP telecommunications. Virtual office phone system. There are plenty of names for this technology in business communications. A cloud-hosted PBX is simply a high-end office phone system—only the infrastructure and hardware that makes it work are served by a cloud-hosted PBX service supplier like Cleverotel.
What’s its essence?
To understand a cloud-based phone service, you have to start by understanding the cloud. You’ve most likely encountered the cloud before—it’s a network of servers, each designed to perform a specific operation or a set of functions. If you’ve ever used email or any social media, you’ve used the cloud. When data is stored somewhere apart from a physical device in your office, it’s kept in the cloud.
What can it do?
Cloud technology can also provide live, on-line services. In the application of a cloud-based telephone system, your day-to-day business communications are handled remotely by secure servers. This means you don’t have to worry about any physical equipment or hardware on your premises. Cleverotel’s cloud-hosted PBX provides you with the freedom to grow at your own pace. As a cloud service provider, we take care of the infrastructure—and you’re free to use as much or as little as you need.
How does it work?
It works by converting analog voice signals to digital packets; thus, voice traffic runs on the same high-speed network as your current data and internet traffic. And because today’s cloud servers are unbelievably quick, highly redundant, and use advanced security measures, voice and data traffic are reliable, crystal clear, and secure. A cloud-hosted PBX solution is just what your business desires.
Capabilities
You get access to a slew of distinctive features and functions with a cloud-based phone system—capabilities previously unobtainable and impossible for traditional phone systems. With cloud technology, your business telephone system can go even further. Cleverotel’s cloud service offers you complete communication integration, providing all the powerful tools a modern company needs, including:
- Call transfer
- Caller ID routing
- Voice menu
- Call recording
- User performance reports
Benefits of the Cloud
Cloud-based service offers businesses of any size, and with any budget, the same outstanding capability previously offered only to large companies. A cloud-hosted PBX solution provides your business with the tools it needs to gain a competitive edge for a fixed, monthly cost it can afford:
Economize with cloud-hosted PBX. Get the same excellent voice quality and features you’ve come to expect out of a communications and collaboration system without the hardware and maintenance costs—just a predictable, low, fixed monthly price.
Client experience tools. Help your business deliver exceptional client service on every call with a cloud-based call center solution. Plus, make the most of unlimited scalability, seamless quality, and integrated technology that brings business communications and business intelligence together.
Support BYOD with your cloud-based service. With more flexible work arrangements and more powerful electronics offered to the general public, users are getting more and more continuous on using their own devices at work.
Simply manage telephone system integration across multiple locations. Once upgrades happen, they happen everywhere at the same time. Maintenance is outsourced to the cloud-hosted PBX supplier, and far fewer resources are required to understand and use systems across the business.
Create a cloud-enabled workforce. With a cloud-based telephone system, your business can turn your communications into a competitive advantage that drives productivity and delivers exceptional client experience.
Looking for a reliable communications provider? Sign up at Cleverotel and get a 14-Day free trial to try the best features of our Hosted PBX phone solution.